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Nonprofit Adviser

A weekly newsletter for Chronicle subscribers that features expert advice, tools, case studies, and trends to help nonprofit professionals raise money, communicate, and lead. Delivered every Monday. (Subscribers only.)

March 18, 2024
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From: Elaine Gantz Wright

Subject: How to Keep Donor Relations Steady in Tumultuous Times

Seamless pattern of a crowd of many different people profile heads. Vector background. (iStock)
iStock

Big philanthropy is changing. In his reporting on this year’s Philanthropy 50, my colleague Jim Rendon writes that many wealthy Baby Boomers and Gen Xers are moving away from institutions

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Seamless pattern of a crowd of many different people profile heads. Vector background. (iStock)
iStock

Big philanthropy is changing as many major donors shift their approaches to giving. In his reporting on this year’s Philanthropy 50,my colleague Jim Rendon writes that many wealthy Baby Boomers and Gen Xers are moving away from major institutions, like universities and hospitals, to support discrete causes, such as the environment, democracy, and social justice.

In tandem, political polarization and geopolitical conflicts are contributing to increasing levels of donor discontent, even revolt in the world of higher education. To better understand and navigate these challenges, read my colleague Rasheeda Childress article, What Do Donor Revolts Mean for Fundraising?

She explains how clarity of communication is key in today’s climate from the very first interaction. Establishing trust at the beginning of your major donor relationships can help you manage the toughest conversations more successfully down the road. Learn more from Rasheeda’s reporting about how to handle disagreements with donors and avoid having them go public. It’s part of the Chronicle’s special report on the $11.9 billion given in 2023 by those listed in the Philanthropy 50.

And read more of Rasheeda’s reporting on this unfolding topic: In the Wake of Donor Revolt, Nonprofits Are Rethinking Political Statements and Donor Revolts, Fundraising Fallout, and Why the Ivy League’s Turmoil Matters to All Nonprofits.

Plus, watch our recent online forum inspired by the Philanthropy 50 reporting: Boomer and Gen X Mega-Donors Are Driving Trends in Giving, featuring two donors on this year’s list.

Best,
Elaine Gantz Wright
Senior Editor, Products

WEBINARS

  • March 21 Webinar Image

    Today, March 21 at 2 p.m. ET | Register Now

    How can your nonprofit host events that inspire donors without breaking the bank? Join us to learn from two experts how to stay within your event budget without sacrificing your donors’ experience. Plus, you’ll get creative ideas for highlighting your mission and connecting with donors at your next event. Join us for How to Host Engaging Events and Stay Within Budget.
  • 041824_DAF Donors-GRAPHICS_v2_COP_newsletter_Plain.jpg

    Today: April 18 at 2 p.m. ET | Register Now

    Affluent donors continue to take advantage of donor-advised funds. To better understand the motivations and giving preferences of those who hold these accounts, join us for How DAF Donors Are Giving Away Their Money. We’ll share insights to help you better connect with donors who give this way, and you’ll learn how nonprofits are successfully attracting contributions through DAFs.

New Resources

  • Global Refuge staff celebrate the organization’s new name and branding at a January 2024 gathering in its Baltimore headquarters.
    Communications

    Why an 85-Year-Old Charity Needed a New Name

    By Ben Gose March 8, 2024
    Lutheran Immigration and Refugee Service rebranded as Global Refuge to put the spotlight on its mission — and boost fundraising.
  • A vector illustration people discuss business. (iStock)
    General Operating Support

    10 Insider Tips to Raise General Operating Support

    By Lisa Schohl March 4, 2024
    While many foundations and donors loosened restrictions on giving during the pandemic, it’s still unclear whether that trend will continue. Yet the costs of running a nonprofit, and holding onto talented staff, keep rising.
  • women sit in a circle, using cell phones
    Technology

    How A.I. Health-Care Chatbots Learn From The Questions of an Indian Women’s Organization

    By Thalia Beaty, Associated Press March 7, 2024
    The pilot project represents a hope many have for A.I. — delivering accurate medical information.
  • giving-grants-promo.png

    Top Donors’ Giving to and From Their Foundations and DAFs

    March 5, 2024
    Some of America’s biggest donors gave primarily to their foundations or donor-advised funds last year. Here is a sampling of how much those giving vehicles received and how much they awarded to nonprofits in 2023.
  • Myriah Moon
    Careers and Work

    How to Choose Consultants — and Get the Most From Them

    By Jim Rendon February 26, 2024
    Bringing on a consultant is not as simple as it seems. Here are a few tips to get it right.
  • 2023-top-donors-promo.png

    Top Donors: Where They Live, Where They Give, and More

    By Maria Di Mento and Carmen Mendoza March 5, 2024
    Find out the states that have the most big donors and which causes benefit the most.

Tip of the Week

Build donor loyalty with the power of storytelling. Lead with stories of impact instead of statistics. For example, Volunteers of America highlights compelling examples of lives changed in its annual Great Big Gratitude report, which features client stories about “one of the 4,500 people that were touched by your kindness or sheltered by your love,” says Becky Carlino, vice president of development at Volunteers of America Ohio & Indiana. Carlino reports that the approach resonated: revenue from the piece doubled over the previous year. For more tips and examples, read 11 Ways to Improve Your Donor Thank Yous and Inspire Loyalty.

New Grant Opportunities

Your Chronicle subscription includes free access to GrantStation’s database of grant opportunities.

Sports: The Women’s Sports Foundation advances the lives of women and girls in the United States through sports and physical activity. The Foundation’s Sports 4 Life program seeks to increase the participation and retention of girls of color in sports. Funded programs must serve predominantly Black, African American, Hispanic, and Native American girls (representing more than 70% of the enrolled program participants) and deliver structured, developmental sports programming to girls ages 11 to 18 through experienced and committed leadership. Grants are $10,000; letters of intent are due April 5.

Pet Adoption: The PEDIGREE Foundation funds nonprofit shelters and rescues in the United States with programs that support dog adoption. Program Development Grants of $10,000 to $15,000 are provided in the following categories: foster programs that move dogs temporarily into loving homes while they await adoption; behavior programs that help with socialization, training, and stress relief so dogs can move beyond behaviors that might hinder their adoption; and transport programs that move dogs from areas of overpopulation to areas where they’re more likely to be adopted. Grants from $10,000 to $15,000; application deadline is April 14.

Elaine Gantz Wright
Elaine Gantz Wright is senior editor for products. Before joining the Chronicle, she worked in nonprofit communications, fundraising, and training. Other career highlights include consulting and corporate roles in cause marketing, public relations, brand storytelling, content creation, and executive communications. She holds an MBA/M.A. in arts administration from Southern Methodist University and a B.S. in speech from Northwestern University.
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