Two and a half years ago, DoSomething.org, an organization that connects teenagers to volunteer opportunities, received a text message that said, “He won’t stop raping me. It’s my dad. Are you there?”
Unequipped to respond to messages from troubled teenagers, DoSomething developed Crisis Text Line, a support line with counselors available to talk by text message at any hour of the day.
Though still in its testing phase, Crisis Text Line has already had 17,000 conversations with teenagers. The project plans to expand nationally and begin analyzing the data it is collecting, thanks to a $350,000 grant from the John S. and James L. Knight Foundation.
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